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PayPal Payment has done but I haven't recieve a ITC

Please, Maybe someone could tell me what I can to do?

 

I paid the money (via PayPal) to ItalkI 3 day ago.

PayPal informed me that the transfer was completed,

but I haven't recieve a ITC yet.

 

I wrote some letters to "support@italki.com", "customer@italki.com", and created a request on support.italki.com, but I haven't recieve any answer.

 

What's wrong with ItalkI?

 

I look forward to yours replies.

 

Thanks.

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Today they have credited my ITC account manually. And all is well.

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