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My name is Sam, i'm community manager and support staff at italki.
We apologize if we haven't been able to respond individually to all of you. We get over 350 support requests per day. We do our best to read all of them and take what you're saying into consideration.
We apologize for any inconvenience the new changes have caused.
Please be patient and bare with us, we're taking all of your feedback on board and the new version of the site is very transitional, so new features will be coming and going on a very constant basis.
If you have a bug to report, we are currently running a contest on facebook.
The two users who report the most bugs via facebook in the next 72 hours will earn $20usd of ITC.
If you would like to discuss the matter in depth, my email is firstname.lastname@example.org or you can message me through italki.
We hope this helps and we appreciate your patience and continued support.
italki Community Manager
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