Cover letter
Dear Sir or Mad'am [use person's name you're applying to],
I'm really interested in applying for the position of "Add. al back office commerciale estero" at your company of [insert company name here]. I think you should consider my resume because I posess the skills and the motivation to be a positive addition to your staff. Actually, this is exactly what I was looking for. That is,I have a great interest in the import-export sector. [How does your interest in import/export help them? Tell them.]
I have a bachelor's degree in International Studies and I've gotwith additional background in economics knowledge, business management, marketing, and operations management. Moreover, I'm fluent in Italian, Spanish, understand a good portion of Portugues pretty much. I had a former My past experiences include, working as a back office operator at Avis [Is Avis a volunteer association?] (A volunteer organization) along with several years in the restaurant-tourism industry. This is why I able to excel at treating customers and providers both professionally and graciously[Potentially better].
[clearly summarize how you can help them] I really would like to have an interview in order to explain you better my work am confident, with my background and experience I would be a positive addition to your business. You can contact me via phone at "0000" or by email at ****@*** to arrange an interview. Thank you for your time
Sincerely
Example from: http://career-advice.monster.com/resumes-cover-letters/cover-letter-samples/sample-cover-letter/article.aspx
Ms. Rhonda West
Customer Service Manager
Acme Inc.
123 Corporate Blvd.
Sometown, CO 50802
Re: Customer Service Representative Opening (Ref. ID: CS300-Denver)
Dear Ms. West:
I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.
My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services provider. In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.
In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.
I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major). Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. Thank you for your time -- I look forward to learning more about this opportunity!
Sincerely,