Answers to the selection criteria
1,Strong interpersonal skills, a professional approach to work and an ability to deliver excellent customer orientated services.
I have strong inter-personal skills from my time building and maintaining logistics networks through liaising with different stakeholders, creating and controlling budgets for events, coordinate the execution of events on-site during my time at the Consulate
In addition to this experiences, I have demonstrated the ability to develop and support business activities,mitigate potential dilemmas, and appease multiple stakeholders during my time at XX Language institution as a Team Leader, I was involved in training new members of staff, holding weekly company meetings, performance evaluations and dealing with customers’ complaints, developing and supporting business activities in cooperation with the marketing department.I pursued feedback from customers and reviewed previous complaints while also creating a complaints database to seek out their problems and how to work on or solve each one. The main issues and complaints were again put to discussion with the other heads of departments.
I was able to coordinate and manage the smooth running of company procedures and increase the organization and efficiency of their procedures.
2,Ability to work independently and as part of a team
I believe environments where people are their own bosses, within reason.the process of taking the time to gather the relevant information and clearly define the problem or goal. I think it is important to get the information and clarify the problem first before you start coming up with possible solutions, or wasting other people's time. To accomplish team’s goals, I rely on asking questions and finding people receptive, so cooperation and access are important to me in a work group.
When I worked for the shipping logistics company, When I arrived at the company, they were not providing all the services directly to customers but selling all the services from other companies which made us less competitive and left us with a lack of resources.I worked hard to maintain existing relations with other companies while also forging new ones by communicating and keeping them updated with seasonal special quotes and possible trends. Strived to provide feedback in a timely, direct manner and made lists of customers’ requirements and services that could be provided from the company's existing partners.
Secondly I set very high standards for myself and tried to exceed in everything that I did while also encouraging others at work. This helped to build a strong team and left no one in the team afraid to request help from other members of the team in order to maintain accuracy.At the time I finished my work I received praise from my business partners and developed a large network of contacts. I continue to have contact with the company and maintained good relations with those form the company.