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Friendly reminder

I want to know the sample of friendly reminder for late payment toward clients.

thank you in advance

For learning: English
Base language: English
Category: Language

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    Hello so and so

    I am contacting you to remind you that your payment of X was due X. We still have not recieved this payment. Please send the payment to X as soons as you get this.

    If our records are incorrect please contact XY and we will be happy to help sort this situation out.

    Thank you,
    regards
    so and so


    Basically a format like that, friendly but also cold and direct.

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