ninkich
Formal letter. Does it sound natural? What about the grammar? Dear Sir/Madam, My tickets haven’t been received on the address in Germany yet. On the other hand, Deutsche post claims/insists on the opposite. On the e-receipt (tracking number RGXXXXXXXXXDE110) only the date of receiving(4.08.14) and some signature/signatures are visible, BUT there's no name and surname of the postman nor of the person who received the parcel/letter.Deutsche post refuses to provide me more information saying the case is closed !?! As a sender,could you, please, start an investigation and contact Deutsche post using the form of investigation of a missing letter/parcel on their site? Do you have any other idea how this issue could be solved? Looking forward to hearing from you,
Aug 23, 2014 4:40 PM
Answers · 4
2
Dear Sir/Madam, My tickets haven’t been received at my address in Germany, but Deutsche post claims/insists the opposite. On the e-receipt (tracking number RGXXXXXXXXXDE110) only the date of receipt (4.08.14) and some signature/signatures are visible, but there's no name and surname of the postman nor of the person who received the parcel/letter. Deutsche post refuses to provide me more information, saying the case is closed! As a sender, could you please start an investigation and contact Deutsche post using the missing letter/parcel investigation form on their site? Do you have any other ideas how this issue could be solved? Looking forward to hearing from you, // Hope this helps and you get this resolved! //
August 23, 2014
I would suggest that in future you post in the notebook section, this way it can be edited easily by those who correct :)
August 23, 2014
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