Shin Young
Could anybody translate this I just bought something from an amazon chinese seller and am having some trouble regarding the payment. It's a bit long but it would be a great help! How do you say this is simplified chinese: I got an email that my credit card info is incorrect and that I have to revise my payment info unless the order will be cancelled. I checked but the credit card info I gave is correct and the transaction is already approved by my credit card company. But when I clicked the update button on the order page I was charged once again. I am charged twice with the same AMEX card. Would you please give a refund? Thanks.
Jul 26, 2015 3:34 PM
Answers · 7
1
親愛的客服人員 您好: 我收到了貴公司的Email,信件裡通知我的信用卡資訊有誤,要求我重新進行付款動作否則將取消我的訂單。 我重新登入我的amazon帳號檢查,發現我一開始提供的信用卡資訊是正確的,而且信用卡已經授權成功並且完成扣款。就在我按了在訂單頁面的更新鍵後,我的信用卡竟然又被扣款了一次,我的同一張AMEX信用卡被取款了兩次!!可否請您幫忙辦理退費呢?謝謝! Hi! Shin Young, I never use Amazon website,I just translate into Mandarin according to you article. If Amazon charged you twice for the same order, I think you need English service to solve your problem. and its your right to claim refund.
July 26, 2015
我刚刚买了亚马逊中国卖家的东西,我有关于支付一定的麻烦。这是一个有点长,但它会是一个很大的帮助! 怎么说呢,这是简化中国: 我得到了一封电子邮件,我的信用卡信息是不正确的,我不得不修改我的付款信息,除非该订单将被取消。我查了一下,但关于信用卡的信息我给是正确的,该交易已经批准了我的信用卡公司。但是,当我点击订购页面上的更新按钮,我再次充电。我用同样AMEX卡收取两次。请你给退款?谢谢
July 27, 2015
Yeah, as Dawei Zhijiage said they figured it was a mistake and cancelled one of the payments. I do appreciate everyone who responded to my question. I will take time studying what you guys wrote, in case I have the same sort of issue happen again. Thanks everyone!
July 27, 2015
If you can't stop your credit card company from paying both which you should be able to do, don't forget to add a screen shot of both payments on your statement
July 26, 2015
Can't you ask your credit card to cancel payment since anyone can see that two payments minutes apart is an obvious mistake
July 26, 2015
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