Why I haven't trial sessions ?
Hello,
kindly would like to fix one issue:
I would like to have a trial session on italki,
but unfortunately the system says that it is unavailable anymore...
In fact, in my previous education I had the only one fulfilled trial session, the other two ones didn't happen by teachers's fault. So, supposingly, I should have two more sessions to use
Will appreciate your prompt feedback

Kind regards,
Anna

Question

Why I haven't trial sessions ?
Hello, 
kindly would like to fix one issue:
I would like to have a trial session on italki, 
but unfortunately  the system says that it is unavailable anymore...
In fact, in my previous education I had the only one fulfilled trial session, the other two ones didn't happen by teachers's fault. So, supposingly, I should have two more sessions to use
Will appreciate your prompt feedback

Kind regards, 
Anna

Answer

I think you need to send a message to the italki team.

Answer

Hi Anna,

Italki will reactive your trial lessons if you let them know about it. Here is a part of their policy - "However, if something happens and your trial lesson gets cancelled, you can contact italki support with the lesson ID # of the canceled lesson, and we'll reactivate it for you."

You can find the information here: http://support.italki.com/hc/en-us/articles/206352248-What-are-Trial-Lessons-

Contact them here: http://support.italki.com/hc/en-us/requests/new