Coach: Our practice will be next week Friday at 8 am. 
Team Member:
_____________________________________ 
Coach: I said, our practice will be next week Friday at 8 am.


Team Member: Sorry, I’m having a hard time hearing you. ___________________________________________? Coach: Sorry, let me go to a quieter place. Ok, can you hear be better now? Team Member: Yes, much better. Could you repeat that once more? Coach: Yes – we will meet next Friday at 8 am for practice.

Teacher: Hi, this is Mrs. Samson calling from Number 1 Primary School. Could I speak to your mother, please?  
Pupil: Sorry, I’m afraid she’s busy at the moment. ____________________________________________? 
Teacher: Yes, please tell her the school will go on a trip next week. She can call me back for the details. Pupil: Ok, I will pass that on. Teacher: Thanks!

Airline Receptionist: Good evening, Skyway Airlines, _________________________________________________?


Customer: Hi, I'm calling about getting a refund for my ticket. Could I speak to the customer service department? Airline Receptionist: Of course. ___________________________________________________________. Customer: Thank you!


Coach: Our practice will be next week Friday at 8 am. Team Member: _____________________________________ Coach: I said, our practice will be next week Friday at 8 am.