2017 - 2017
Mentor Private tutoringProvided mentoring support to new hosts, holiday rental owners.
Created ESP online course related on b&b's holiday homes management: hosting, customer service skills, reservation, accounting, ad placement, OTA online marketing tools, tax aspects, unexpected issues.
2016 - Present
English tutor private tutoringWorked one-on-one with adults seeking help in a multiple of learning areas.
Offered face to face or online lessons (using online teaching platforms and video conferencing).
Encouraged students to improve English skill for both career and social life.
Prepared interactive lessons and activities tailored to academic needs of students.
Assisted students preparing exams for CEFR levels.
Worked with students aged 7-13 to improve English by conversational speaking, reading, and flash cards.
2013 - 2016
Walking tour guide private, self employedManaged private walking tour through the Eternal City, following an unusual itinerary personalized according to the tastes and preferences of travelers, I took tourists from all over the world to discover few of the most fascinating corners that are not mentioned in Rome's guides.
2012 - 2012
Customer service agent TLScontact (Teleperformance group)TLScontact, a Visa application Center for UK accredited by the General Consulate of France in London.
Worked face to face with applicants from 104 countries.
Assisted the applicants through the different steps to obtain the Schengen Visa (registration, documentation checks, biometric data collection, passport collection). Performed back office tasks: data entry.
2011 - 2011
Front desk agent The Windmill hotel, (Young's Hotels)Receptionist, responsible for the sale of services offered by the structure and support in organizing events.
2010 - 2010
Ground steward Alitalia. Italian airline company S.p.a.Assigned to the support of the fast check in desk, I assisted tourists at Rome FCO Leonardo da Vinci international the airport
2009 - 2009
interpreter, assistant director. IX° International Circus festivalPerformed administrative tasks in support of management, I was the interpreter, responsible for communications between numerous international artists and the organization.
2016 - Present
worked online and face to face Italian private teacherOffered general Italian lessons of grammar, vocabulary, pronunciation, conversational language, functional language for the everyday situations. Worked with students from all levels from beginners to advanced, my lessons allowed them to improve italian language in the funniest and most effective way.