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Can I help you? Is it OK to reply with’Sure’?

Réponses · 3

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Sure
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Replying with a simple "sure" might come across as impolite. In a retail store, I would recommend that you tell the sales assistant what you're looking for. Likewise, with other types of businesses you should state the purpose of your call or visit.
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‘Sure’ has the suggestion that the other person is benefitting from the interaction, not you. That’s not usual because the default in a store is that the person is there to help you. Oddly you can answer both ‘Yes, please.’ and ‘Yes, thank you.’ There could be a situation, however, where a lot of people are competing for your business and they will benefit from it. In that case ‘Sure’ might be a good answer. It would be as if ‘Can I help you?’ really meant ‘Can I try to sell you something?’

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