what's the meaning of this?
This is part of a broader process of divesting the day-to-day of all the variety that comes with a human face, of standardising every last communication into something that is neutral, error-proof.
It means the trend is away from communication by speaking face to face. Instead, carefully written messages are being used which are careful not to offend anyone or have any mistakes, but are probably also very boring.
3 juillet 2015
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