Workplace Etiquette: Mastering Professional Decorum

What is the appropriate way to greet a new colleague or client?

Offer a firm handshake and introduce yourself 

Say nothing and wait for them to initiate the conversation

When is it appropriate to use your cell phone during a meeting? 

When you receive an important call or text message  

 When you want to take notes on your phone  

It's not appropriate to use your phone during a meeting

What should you do if you accidentally interrupt someone during a conversation? 

Ignore their interruption and continue speaking 

What is the proper attire for a business casual dress code? 

How should you handle conflicts with coworkers? 

Talk to the person calmly and try to find a resolution 

 Spread rumours and gossip about the person to other coworkers