Visitors often notice that Indian friends and family say "thank you" much less to each other than they expect, and some even wonder whether people are being ungrateful. Then the same visitors hear "Thank you, sir, thank you so much" ten times a day in shops and offices, and "sorry, sorry" every time someone bumps into them. What you will learn: • Why close friends say "Thank you" less • Thanks in service and work settings • "Sorry, sorry": apologies • Compliments: strong praise and family comments • Responding to compliments • Strength signals • Practice: decode the scene • Listening strategies • Self-check questions to test your ear Level: B1–B2. Self-study: listen, then take the quizzes. Audio voiced with AI from an original script by Dr. Rashmi R Nair.