Polish: How to Respond to a Complaint Text: 😬 Upset customer? Try this calm and professional phrase in Polish: > Rozumiem, że sytuacja jest frustrująca. Zrobię wszystko, co w mojej mocy, żeby pomóc. = I understand this situation is frustrating. I’ll do everything I can to help. Want more useful phrases like this? I teach Polish for professionals — so you can stay calm, clear, and polite at work.