편한 대로 == (부르기에) 편한 대로 => as is convenient for you / whatever is convenient for you
편하다 means both "comfortable" and "convenient".
~(ㄴ/은/는) 대로 is like "as", meaning "the same way as ...". It can also mean "as soon as (something happens)".
Examples:
- 여태까지 해 오던 대로 하자: Let's do it the way we've been doing so far.
- 선생님이 시키는 대로 하거라: Do as your teacher tells you.
- 형편이 좋아지는 대로 이사할 것이다: We'll move as soon as things get better.
As for what to call them, calling someone by their name without the title can sound very rude, so it's a bad idea.
If she belongs to an organization and you know her official title, last name with the title is the best, as in 박 대리님.
Alternatively, if they are running a website, you may call them 운영자 님(manager, owner) or 관리자 님 (administrator).
These informal titles are usually said without the person's name.
You may however include the site name, like "NAME 운영자 님", especially in the beginning of the correspondence.