Confident body language, such as good posture and eye contact, can project credibility. 



The best way to build rapport with a client is to:


a)  Talk at length about your company's achievements.

b)  Ask open-ended questions to understand their needs.

c)  Focus on closing the deal as quickly as possible.

d)  Avoid any personal anecdotes or friendly conversation.

It's best to avoid using hand gestures altogether during a presentation.

Facial expressions like frowning or crossed arms can make you seem approachable. 

The tone of your voice has no impact on how your message is received.