訪問時間: 5日前
Mohamed Trilingual
プロの講師教える言語
英語
ネイティブ
ソマリ語
話せる言語
アラビア語
その他
Premium Somali Coach Helping You Speak Somali in Weeks, Not Years
教える言語
英語
ネイティブ
ソマリ語
話せる言語
アラビア語
その他
Premium Somali Coach Helping You Speak Somali in Weeks, Not Years
プロフィール
履歴書と証明書
出身地 英国ソマリア の Other 在住 (02:50 UTC+03:00)
プロフィール
2018年8月31日 から italki 講師教材
- PDF ファイル
- テキスト文書
- プレゼンテーション スライド/PPT
- 音声ファイル
- 画像ファイル
- 動画ファイル
- フラッシュカード
- 記事やニュース
- クイズ
- テストのテンプレートおよび例
- 宿題、課題
元の言語で表示する
証明書
Teaching English as a Foreign Language - The TEFL Academy - 2019TQ Level 5 Certificate 168 Hours . Awarded Grade: Merit.
証明書が確認されました
学歴
2009 - 2011
修士 - Water and Environmental Management
2003 - 2005
学士号 - Geosciences
2003 - 2004
その他 - Certificate in Natural Sciences
職務経験
2012 - 現在
Teaching Online (English and Somali)
1995 - 1998
Technical SupportThis experience helps me teach on Italki because during this role I learnt conflict resolution and management skills. These skills were necessary for service and support calls with customers. Customers who were reaching out to my department for service and support were doing so because they were trying to find a solution to a challenge.
I encountered many angry frustrated customers from time to time, too - this requires an even deeper level of conflict resolution on the part of customer suppo
1999 - 2021
Technical SupportA position where I carefully developed customer advocacy and success skills over a long period of time.
My team and I turned support into customer championing. We turned satisfaction into retention. Turning happy customers into customers who actively promoted our company. These customers didn't simply exist once they made a purchase from our sales department; they were created when our customer and technical support team treated them well and fought to solve their problems.
2001 - 2003
Technical SupportMajor Achievement: I proposed and authored a technical fault resolution manual for Helpdesk staff The London Borough of Islington, as a result, due to my manual the number of tickets my company received from this client decreased from 85% to 30%.
A win-win situation which led to a reduction in my team's issues' queue, as well as a reduction in the volume of tickets my team failed to resolve within SLA timescales.
5.0
評価
201
生徒数
483
レッスン数
99%
出席率
100%
レスポンス率
英語 レッスン
英語
ソマリ語
体験レッスン
レッスン完了回数152
USD 25.00+
English That Opens Doors - Transform Your Communication in Weeks, Not Years
A1 - C2会話の練習レッスン完了回数0
USD 40.00
スケジュール
113 件のレビュー
すべて
英語
ソマリ語
Silvia Scocca
5 回の 英語 レッスン
講師のおすすめ
Very good and interesting lesson, it opened my mind and the teacher gave me a different point of view. Thank you Mohammed
2018年10月2日
Fatouma
1 回の ソマリ語 レッスン
Had a fun and engaging session with Mohammed! He's really great at breaking down complex themes in a matter anyone could understand.
2025年4月13日
Nasim
1 回の ソマリ語 レッスン
Very greaat first lesson with Mohammed. The teacher uses a format similar to learning in a classroom setting. He breaks down prononciations and compare it to similar soundings in your native language to make it easier to grasp.
2024年11月11日
Ismael H
1 回の ソマリ語 レッスン
Mohamed is an excellent instructor, very patient and kind!
2025年12月21日
Ali Farah
2 回の ソマリ語 レッスン
Very knowledgeable and talented teacher
2024年12月3日
Nasra ali
1 回の ソマリ語 レッスン
I had a great first lesson with Mohammed. He provides a well structured and throughout lesson plan.
2024年7月13日
体験レッスン
USD 25.00
最終支払いは米ドルで行われます