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Confident Language: Business Dictionary EP - 29
설명
Confident language in business communication projects assuredness, authority, and credibility. It instills trust in colleagues, clients, and investors. By using confident language one can reduce confusion, miscommunication, and save time. Here are key elements:
• Strong Verbs: Replace weak verbs like "maybe" or "could" with active verbs like "will" and "can." This conveys ownership and decisiveness.
• Precise Language: Avoid vague terms like "a lot" or "kind of." Use specific data, metrics, and examples to substantiate claims.
• Direct Address: Speak directly to your audience. Avoid hedging phrases like "I think" or "in my opinion" unless emphasizing your perspective.
• Positive Framing: Focus on the strengths of your ideas and solutions. Downplay limitations with workarounds or future improvements.
EXAMPLE>
Negative: "We might not meet the original deadline, but we'll try our best."
Positive: "We're on track to deliver a high-quality project by the extended deadline. This allows for final refinements to ensure a successful outcome."
By mastering confident language, you can express your ideas with clarity, influence decision-making, and achieve your business goals.
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