https://drive.google.com/file/d/1hPVb0tgpX93Bh0-8iPLq5wccrqY2ZDae/view?usp=drivesdk

Teacher Joseph's Podcast

World Audio Drama Day (with transcript)

Key Phrase of the Day:
您有尝试过哪些解决方法吗？
nín yǒu cháng shì guò něi xiē jiě jué fāng fǎ ma ?
Have you tried any solutions yet? 
 
Script: 
客服: 喂，您好。请问有什么可以帮到您吗？
wèi , nín hǎo . qǐng wèn yǒu shén me kě yǐ bāng dào nín ma ?
1. 摄像头: webcam
顾客: 诶，您好。我的电脑摄像头好像坏了。视频时对方看不到我。
éi , nín hǎo . wǒ de diàn nǎo shè xiàng tóu hǎo xiàng huài le . shì pín shí duì fāng kàn bú dào wǒ .
客服: 女士，请问您贵姓？
nǚ shì , qǐng wèn nín guì xìng ?
顾客: 我姓王。
wǒ xìng wáng .
客服: 您好，王女士。我想问一下，您有没有尝试过哪些解决方法？
nín hǎo , wáng nǚ shì . wǒ xiǎng wèn yī xià , nín yǒu méi yǒu cháng shì guò něi xiē jiě jué fāng fǎ ?
 2. 解决方法: solutions
 顾客: 嗯，我尝试过关机重启，还有更新系统，都没有用。
èn , wǒ cháng shì guò guān jī chóng qǐ, hái yǒu gēng xīn xì tǒng , dōu méi yǒu yòng .
 3. 关机重启: restart a computer 
 4. 更新系统: update a system
客服: 哦，都没用。是这样，王女士。我现在怀疑可能是您的硬件出了问题。我建议您去当地的客服中心，让他们检查一下。
ò , dōu méi yòng . shì zhè yàng , wáng nǚ shì . wǒ xiàn zài huái yí kě néng shì nín de yìng jiàn chū le wèn tí . wǒ jiàn yì nín qù dāng dì de kè fú zhōng xīn , ràng tā men jiǎn chá yī xià .
 5. 怀疑: suspect
 6. 硬件: hardware
 7. 客服中心: service center 
 8. 检查一下: check it out

Source: YMC Learn Chinese on YouTube


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