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Permissions to send a personal message?

Sorry if this is in the wrong place but I couldn't find the information anywhere. Whenever I want to send a personal message it says update failed and that I do not have the permissions or something like that. What does this even mean? I've already verified my email. Do you have to pay and get italki credits to be able to PM other users or something? Thanks in advance

2018년 9월 4일 오전 4:32
댓글 · 3
1

I think it can be several reasons:

* Just some technical issue. Solution: just close the browser and then login again. Try to send.

* User that you try to send a message delete his account or block you.

* Somebody report you as a spammer.

* User close permissions to send him messages.

* You are not a premium user and you are trying to send too many messages in a short period of time.


2018년 9월 4일
1
It also happens with me , but I just refresh the page and find the message is sent. Are you sure you didn't get your account deactivated because someone reported you? 

You can create another account and swap messages between to make sure the original works
2018년 9월 4일
1
As I know some users can limit the receptions of messages only from the list of friends.
2018년 9월 4일

집에서 편안하게 언어를 배울 수 있는 기회를 놓치지 마세요. 경험 많은 강사진을 살펴보고 지금 바로 첫 수업을 신청하세요!