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peggy
I was scheduled for a lesson @ 3:45 today. I was there but the teacher was not. I was charged for the lesson. However, I have cash in my Wallet. I was charged for the lesson that I DIDN'T HAVE! and the lesson was gratis and I should not have been charged at all.
I want to reschedule my lesson.
I want my $5.00 back.
2025년 1월 21일 오전 12:00
답변 · 2
Go to the italki website. Look at the information pages about booking and canceling lessons. It describes how to report a lesson that didn't occur at the schedule time and how refunds are handled.
2025년 1월 21일
Hi Peggy, I'm really sorry to hear that your lesson didn't go as expected—I understand how frustrating that can be. If your lesson has already been confirmed, I recommend contacting italki's support team as they can help review and resolve the situation. You can contact them here: https://support.italki.com/
2025년 1월 21일
아직도 답을 찾지 못하셨나요?
질문을 남겨보세요. 원어민이 도움을 줄 수 있을 거예요!
