1. "The customer is planning a maintenance shutdown in September 2016." 2a. grasp = understand, comprehend 2b. acumen = sharpness, intelligence, quick-wittedness 3a. "Let's get it going" is a slang way of "let's get going" which means "let's leave, let's begin moving" 3b. "Let's get started" also means "let's leave" but more generally it means "let's begin" (a game, a meeting, a task, etc.)