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Amelia Kolber
Good morning, I made a return in an online clothing shop and one item was returned some time ago. I chose shop credit as the form of return. To date I have not received my refund. Can I ask you to check this email to their shop?
Thank you xx
Dear Sir or Madam,
I am writing regarding the return of order number... I have returned the Tempest Cowl Neck Maxi Dress – Black. According to information from InPost, the package was delivered to you on 04.04.2025. Your store’s return policy states that I will receive the refund
in the form of store credit, which I also selected as my preferred refund method.
I would like to kindly ask when the funds will be credited to my store account. I plan to make further purchases and it is important for me to have the store credit issued as soon as possible.
I also have one more question about the store credit: if the refund is issued in the form of a coupon, could you please confirm its validity period?
I look forward to hearing from you.
Respectfully yours,
…
2025년 4월 21일 오후 10:39
답변 · 2
Great job, Amelia!
2025년 4월 24일
Amelia this is terrific. Well done. Great writing, it’s fine to send it! Good luck getting your refund!
2025년 4월 22일
아직도 답을 찾지 못하셨나요?
질문을 남겨보세요. 원어민이 도움을 줄 수 있을 거예요!
Amelia Kolber
언어 구사 능력
영어, 폴란드어, 스페인어
학습 언어
스페인어
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