My experience - Responsible for initial screening of incoming work orders, identification of scope, and analysis of required level of planning. - Estimates required hours on work order tasks, total work order duration, and skills required to perform the task - Monitors the efficiency of maintenance repairs - KPI -Procures equipment and specialized tools required to perform work -Gathers necessary engineering or technical documents, specifications, and drawings -Writes clear and concise work procedures SOP, OPL -Determines and arranges for parts required to perform the work - Communicates with contractor resources directly on specific work orders assigned to the contractors and the performance expectations of the work order - Participates with Reliability Department personnel on improvement projects, particularly when they are related to the proactive maintenance plan - BOOST - Compiles and delivers reports regarding the work execution management process - 5WHY, 5W1H