Could someone correct my homework, please? Thank you.
Dear Charlene,
I have just received your letter of complaint and I’m sorry to hear about your
dissatisfaction. I have gone over the facts that occurred on the 24th. I hope
you can understand the difficult situation we had in our restaurant that evening: as we had a possible Covid infection among our staff that weekend, I considered that it would be better to replace all of them while they
were confined at home. Because of that, your reservation was not attended as
properly as you deserve. I have to recognise that our usual staff are much more professional than those that you were served by. I would have desired that everything had been perfect for your birthday party. Fortunately, our employees are now safe and ready to resume their jobs. So give me a second chance and
allow me to apologize personally. I would be delighted if you and your friends could
come to our restaurant to try an appropriate birthday cake made by our chef. I have
already made a reservation for you in our Special dining room. Any desserts and
drinks you have will be on the house. Hoping you consider my proposal to set
a date for a new gathering in our establishment.
Yours faithfully,
Esther.
Director
Savissimo Restaurant
Someone - alguien. Anyone - cualquier persona.
I have just - acabo de
Sólo decimos la fecha, sin last o past.
Exceptional es más como impresionante y exceptionally es un adverbio y aquí tiene que ser un adjetivo.
By - por
Now - ahora (entiendo que quieres decir "ya", pero already no es correcto en ese contexto.)
I have already made, eso sí, ya. El tiempo perfecto, porque es una acción completa.
Take - llevar. Have es el equivalente de tomar.
On the house - a invitación de la casa.
Sigue practicando. Saludos desde Córdoba. Simón.