Please check if this is fine ?
Dear Team ,
I would like to appreciate your company manager Mr. Alex at JFK airport for his excellent support during my travel with the attached ticket, on flight AA 1733/ JFK LAX / 18 December
He took care of all my queries in a quick way.
As I travelled with only a cabin bag he helped me to do a quick check in and at the boarding gate too he was very helpful with my queries