of course me too....

yeah, now it's doing that :/ I hate this chat, and the Italki messages, they're so weird! I totally prefer skype

but in my case when i click on the online guys for chat it says connecting and nothing comes 

It's not working for me too. It show me who's onlinie but when I want to talkt to someone it says that they're not available

in my opinion, maybe you just need to talk more and be patient as possible. 

in a word, take it easy, everything will be all right if you put your heart into it. :)