Hello Lily I'm Jhon talking from Brazil , here we have a lot of chinese products everyone known as a poor quality producty but we keep bought it because have an cheap most time chinese products is more cheap than products made here or in another country also because ours goverment have a agreement the chinise buy resource from us then make the product that sold here without rate or less rate i used to buying some gift direct from china through ebay some time buy product five time more cheap than in brazil , about service here is all most thing is shit mainly talking about public service like education , heath , transport still the basic private service shit i pay every month about 50 dollar to have a broad band internet conection with velocity 2bm very expensive and poor quality