Almost perfect. It needs just a little punctuation. Commas and periods need a space after them. Overall satisfaction: 1. In what ways have we done exceptionally well in making your stay memorable? 2. How may we improve to make us your preferred "Place to Meet"? Please tell us about yourself: 1. Are you a member of our Club Rewards program? [Is there a 2.? If not, you don't need the 1.] If yes, please state membership type: XX XXX XXXX If yes, did our program privileges meet your expectations? yes or no If no, would you like us to enroll you in our Club Rewards program? yes or no The purpose of your visit: Meeting/Conference [Do you want to have an option for people staying on business, but not at a conference?] Pleasure/Relaxation Air Crew [This confused me. Are you asking if the guest is part of an air crew? if so, say "Are you a member of an air crew?"] Room No.: Date of stay: