Community Web Version Now Available
Kuo Jhong
What is the difference between "customer" and "client"? What is the difference between "customer" and "client"?
10 окт. 2012 г., 13:06
Answers · 5
A customer is someone is someone who purchases goods or services that require very little attention from staff of the company. Supermarkets, shopping malls, automotive service shops etc will have customers. A client is someone who receives a more personalized and detailed attention from the staff. Usually, it will be law firms, financial institutions, doctor's offices, therapists, even spiritualists, and car salesmen. Sometimes, the line can be a little blurred between customers and clients. A shopping mall that sells brand name clothing will have customers, but a high end store within that mall might have dedicated sales persons that refer to their customers as clients. Sometimes, the moment attention is paid to a customer automatically makes that person a client. In these cases, I feel, it is done to make the customer feel a little more important.
10 октября 2012 г.
Same as the difference between 顾客 and 客户. 客户 is client and 顾客 is customer.
11 октября 2012 г.
Kuo Jhong
Language Skills
Chinese (Mandarin), Chinese (Taiwanese), English
Learning Language