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xiaokaoy
We will respond to your inquiry as quickly as possible and then get back to you. Doesn't "respond" mean "get back to sb"? I think "respond" has the same meanin as "get back to" so that "and then get back to you" should be removed from that sentence.
Jun 11, 2013 2:45 PM
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Answers · 6
Wow! You have a good sense of English here. That sentence is redundant and a little bit unnatural--although a native speaker might say it in some context. If you wanted an expression that keeps both parts of the sentence, it could be something more like this: "We will investigate your inquiry as quickly as possible and then get back to you." Or, instead of investigate, you could use "look in to." NOTE: "Inquiry" and "enquiry" are both used in American English. But in British English, "enquiry" may be more common.
June 12, 2013
Agree with your analysis and Megan's answer. To make the sentence *not* redundant, you can change "respond to" to "address." --> We will address your inquiry as quickly as possible and then get back to you. (or, we will address your inquiry and respond to you as soon as possible).
June 11, 2013
Well it is a tad redundant but it does make the speakers point clear.
June 11, 2013
xiaokaoy
Language Skills
Chinese (Mandarin), English
Learning Language
English