1.slipping sales
Slipping means a status when you stand, for instance, on ice or wet road, you can easily slide and lose your balance, or probably fall off with your upper body going backwards, because of this.
so slipping sales mean the sales dropping,sliding, in other words, the sales become worse.
2."That's right", One person said "what?' , which indicates this person's surprise or disbelief, and another person replied ' that's right', this person tried to confirm his previous statement to assure its truth.
Hope it can be helpful of somewhat.