'Temperate' isn't a verb, so it makes no sense in this sentence.
I wonder if it's mistranscription of 'temper' it? If you 'temper' something, you dilute it or tone it down.
" Say a genuine 'I'm sorry' and don't temper it with any 'but's'.
Or in other words, apologise sincerely.
Don't say, for example, 'I'm sorry, but (it wasn't my fault).
I don't understand the end of the sentence 'this means none of this.' There is something wrong here, too.