[Deactivated user]
talking on the phone. what makes you unconfortable when you are talking on the phone? here in japan we talk in more polite way to the clients. but i do not know the polite way in english. is it ok to using the daily conversation? so someone help me please!!! thank you.
Sep 15, 2008 12:34 PM
Answers · 1
Talking on the phone in English is much the same as talking face-to-face - it depends on the context! If you are talking in English to a friend you talk in the same way you would face-to-face and if you are talking with clients in the phone then you use formal English in the same way you would face-to-face. For example "Hi" is not good, "Hello" is better but "Good Morning/Afternoon/Evening" is best. "Do you want" is not so bad but better is "Would you be interested in". "Wait please" is ok but best is "Please hold the line for a moment". I hope this helps.
September 15, 2008
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