which is correct? please! A:I found a defect in the product. May I change/ exchange it? B: Yes, you may change/ exchange it for a new one. Which is correct? Thank you.
May 19, 2016 6:30 AM
Answers · 4
"exchange" is more correct, but "change" would be understood.
May 19, 2016
i think both are right i like both exchange and change but when u buy any product suppose u dont like , what possibility u can exchange return the old product
May 19, 2016
If you said 'change' it would be clear what you meant, but 'exchange' is more accurate. As far as the retailer is concerned, and from a legal point of view, you are making an 'exchange'. But in everyday casual speech, it would be acceptable to use 'change'.
May 19, 2016
Exchange is the correct answer here, because you are switching out a product and will receive another that is identical to the former product. Change would mean that you are making alterations to the current product.
May 19, 2016
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