1. Yes, that sounds natural. You can also say “Where can I get a refund of the duty I paid on the lipstick I just bought.” 2. “There’s no ambiguity” means “the meaning is clear, and there is no uncertainty.” “Ambiguity” is not too formal to use in everyday conversation. Example: A professor might say: “Just so there is no ambiguity, let me repeat myself: The deadline to turn in the assignment is 5 p.m. on November 8. Any assignment turned in after that deadline will not receive ANY credit.”