i am confused. I have paid for a lesson with sophie and thought i had booked it but cannot find a reference. I don't know what to do next.
Nov 3, 2021 10:50 AM
Answers · 3
Thank you. I have now managed to communicate with the teacher.
November 3, 2021
Has the teacher confirmed the lesson? If you're checking from the app, you won't see the lesson in your upcoming lessons until the teacher accepts the request, nor can you see your "waiting" lessons for some reason. If the teacher doesn't accept the lesson, the cost of the lesson will be refunded in the form of italki credits.
November 3, 2021
Hey! If you cannot find a reference for the lesson, best to message the teacher to confirm they don't have a reference. Sometimes the teacher needs to confirm the lesson before your lesson is booked. :) After that contact italki. :)
November 3, 2021
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