Emotional intelligence in the workplace is one of the most critical leadership skills, as it helps workers understand and manage their own emotions when around their coworkers. The workplace can be a volatile environment, filled with stress, pressure, anxiety, and even drama from time to time. It can also be a place of happiness, contentment, and excitement. All of these facets can play a role in how someone feels at any given moment, and managing those feelings indicates their level of emotional intelligence (EI). In this course, we discuss behavioural types and examine the key components of EI.

Self Awareness

In this lesson, we discuss the 4 behavioural types and examine the key component of EI. The key component is Self awareness.

Self regulation

In this lesson we unpack Self-regulation/mastery. It is one thing to be aware of your emotions but it is another thing to successfully manage your emotions in the heat of the moment. We look at 3 ways to self regulate and confront the biases we walk around with in a fun environment. 

Empathy EI

Effective managers and leaders are those capable of moving their organization forward during both good and challenging times. That requires looking beyond traditional strategies for management development and cultivating the skills most important for success. Soft skills such as empathy have become a vital leadership competency.

Empathetic leadership means having the ability to understand the needs of others, and being aware of their feelings and thoughts. In this lesson, we work on how to develop and polish this soft skill as part of our emotional intelligence lesson series. Join students from around the world and have fun polishing your soft skills for the work place.