Learn 50 everyday Hindi words and phrases for complaints, refunds and getting it sorted. Each word is spoken slowly, repeated, explained in English and used in a natural Hindi sentence, then reviewed in a quick-fire recap. Take the matching 50-question quiz after listening to lock the words in. Words in this episode: मुझे शिकायत है (mujhe shikaayat hai) – I have a complaint यह ठीक नहीं है (yah theek nahin hai) – this isn't right मैंने यह नहीं मँगाया था (maine yah nahin mangaaya tha) – I didn't order this ग़लत सामान आया (galat saamaan aaya) – the wrong item came सामान टूटा हुआ आया (saamaan toota hua aaya) – the item arrived broken डिब्बा खुला था (dibba khula tha) – the box was open आधा सामान ग़ायब (aadha saamaan gaayab) – half the items missing पूरा पैसा वापस चाहिए (poora paisa vaapas chaahiye) – I want a full refund रिफ़ंड (refund) – refund रिफ़ंड कब आएगा? (refund kab aayega) – when will the refund come? बदलकर दीजिए (badalkar deejiye) – please exchange it नया भेजिए (naya bhejiye) – send a new one मरम्मत करके दीजिए (marammat karke deejiye) – repair it for me वारंटी में है (warranty mein hai) – it's under warranty बिल दिखाइए (bill dikhaaiye) – show the bill बिल खो गया (bill kho gaya) – the bill got lost ऑर्डर नंबर (order number) – order number तीन दिन से इंतज़ार (teen din se intezaar) – waiting for three days अभी तक नहीं आया (abhi tak nahin aaya) – it still hasn't come बार-बार फ़ोन किया (baar-baar phone kiya) – I phoned again and again कोई जवाब नहीं मिला (koi jawaab nahin mila) – got no answer यह आख़िरी बार कह रहा हूँ (yah aakhiri baar keh raha hoon) – I'm saying this for the last time आपकी ज़िम्मेदारी है (aapki zimmedaari hai) – it's your responsibility नियम क्या कहता है? (niyam kya kehta hai) – what do the rules say? लिखित में दीजिए (likhit mein deejiye) – give it in writing सबूत (saboot) – proof फ़ोटो भेज दी है (photo bhej di hai) – I've sent a photo ग्राहक सेवा (graahak seva) – customer service उपभोक्ता (upbhokta) – consumer