IELTS Speaking Part 3 Topic: Online Reviews & Customer service. Q. 1-3 1. What kinds of things do people write online reviews about in your country? 2. Why do some people write online reviews? 3. Do you think that online reviews are good for both shoppers and companies? Send me a message if you'd like private consultation about your spoken English performance so we can establish ways to help you develop for your future ( career development, job interview, going abroad ). See you in my classes.