I went to a Rolex shop as a mystery shopper. I asked for my favorite design of the watch by email in advance. I received the message, “we don’t have the same one, but we have a similar one”. When I went to the shop at noon, I was not welcomed by the staff. I wore a Cartier watch, maybe my clothes were not so elegant and he thought this woman is just looking. I asked the staff member to show me a Rolex Lady-Datejust Watch: Oystersteel pink. He allowed me to try it on my wrist. If I ask something, like are there different colors in your shop? Could you give me a discount? He said to me, "We have white and silver, we are an authorized distributor, we don’t give you a discount.” He looked so cold and he didn’t praise me at all except on my old Cartier watch. I was very disappointed. Furthermore, his name and my name were the same Chinese character. I suspect he gave me his colleague’s business card. After returning home, I called a shop and asked about this business card, whether it is a man or a woman. It was a busy weekday. I worked from Monday to Saturday.

I went to the Rolex shop as a mystery shopper. I asked for my favorite watch design by email in advance. I received the message, “We don’t have the same one, but we have a similar one..” When I went to the shop at noon, I was not welcomed by the staff member. I wore a Caritier watch, but maybe my clothes were not elegant enough. Maybe he thought, “This woman is just looking.” I asked the staff member to show me a Rolex Lady-Datejust Watch: Oystersteel pink. He allowed me to try it on my wrist. I asked, “Are there different colors in your shop? Could you give me a discount?” He said to me, “We have white and silver. We are an authorized distributor, so we don’t give discounts.” He looked so cold, and he didn’t compliment me at all except for my old Cartier watch. I was very disappointed. Furthermore, his name and my name were the same Chinese character. I suspected that he might give me his colleague’s business card. After returning home, I called a shop and asked this business card is whether man or woman. It was a busy weekday. I worked from Monday to Saturday.