Dialogue A: Hello I'm Mrs Mc Court, I have an appointment with Mrs Mueller. B: Oh hello, that's me. Would you like some coffee? A: No thanks, I just came from breakfast. B: No problem. Follow me to the office, please. B: Do you have all the documents discussed with you? A: Yeah, I brought everything. Here they are. B: Okay, great. A: This is my lease, which states the rent. This is a book order, and the other is a direct debit mandate for Telekom. B: My suggestion would be that we set up a standing order for the rent. That way the rent is automatically debited every month. For your book order we write together a simple bank transfer where the amount will be debited in 1 to 2 days. This is then processed by our payment transactions department. And I check your direct debit authorization for completeness and pass it on to the payment transactions. A: Yeah, great, I'm okay with that. B: Then we start with the standing order. Who is the payee? A: The rent goes to Immonet 2000 GmbH - Mrs Walter Wiesner. B: What is the recipient's international bank account number? A: DE80840947540007751291 B: How much is the rent? A: Monthly 595 Euro B: What is the intended purpose? A: Please write "rent" in it. B: When do you start paying the rent? A: I pay from 01.12.2020 for an indefinite period. B: Okay, the standing order is active. Next, we fill out the bank transfer. The recipient is CVK Bielefeld and the international bank account number is there. B: The amount is 59,81€. If you want to use the money, write down the invoice number 12345. At the end still the date and your signature. A: Okay, I'm done. Thanks for your help. B: I will forward the transfer and the direct debit authorization to the appropriate department. Do you have any more questions? A: No, I want to thank you for your trouble. B: With pleasure and see you next time. A: Bye B: Bye