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The Work of the Sales Rep
Being a sales rep, one needs to take charge of the entire sales process, which includes handling product inquiries, making quotations, sending sample products for evaluation, negotiating prices, fixing payment and delivery terms, receiving orders, arranging manufacture and delivery issues.
I work in a Japanese trading company in Shanghai, which has already adapted flexibly to the working style of a local Chinese company, yet still retains the traditions of a typical Japanese enterprise. Such traditions include that every salesperson must report daily work to the team leader, attend frequent sales conferences to present sales summary data, cooperate with colleagues in sales and technical tasks.
Sometimes I am driven crazy by the leader's overemphasis on details. For instance, one of my customers has recently received their colleagues from German side and hopes to pay a commercial visit to our Shanghai manufacture site. I reported it to the leader and received the below questions from my leader: what is a commercial visit? what is their purpose of visiting? what are their identities? why must we accept their request? what if we don't let them into our place? ......Speechless. At times I want to yell at him, "You are so noisy. How the hell do I know about it? If you feel suspicious, then refuse! " The job can drive you crazy especially when you hate details and prefer to empty your memory from time to time to reduce pressure. Sometimes it's fun to talk to the customer though.
The job entails some interpersonal skills and ability to make up stories and to judge if your client is making up stories. That is to say, a sales rep should be cunning, talkative and eloquent. Maybe my idea is biased, but that's what I learned from this job. Unfortunately, I am not a qualified sales rep, for I am straightforward, aggressive, and sometimes naive. Perhaps I am the so-called mono-cell creature:)
Sales rep must be patient, a quality which I have enhanced a lot recently through making numerous sales estimation sheets, preparing sales materials, formulating customer information documents, etc. I was so surprised I endured all the boredom and crazy trivial stuff! If it were one year ago, I might have torn the papers to pieces and thrown my resignation letter on the leader's desk, but I didn't. The sales rep must also be adept at building friendly relations with the customer and obtaining competitor information.
That's what I know about the sales job.
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Internship in ♥
Love is patience. Love is wait. Love is understanding and tolerance. We may have differences, but we can overcome them hand in hand. I dunno how to tell you how much I love you. I used to bore the teachers with mechanical compositions and essays, but right now I feel constantly inspired and sentimental to convey you my deepest affections.
I am not so good at dealing with love relationship, but I am learning.
I cherish. I shall never draw back. My feelings are heavy. Sometimes I lose rationality and hurt you. I will learn, though. I am still at the internship stage.
I hope our love is like the gentle streams of the rivulet flowing steadily into the mighty ocean, calm and mild and perpetual, frequently glorified by fervent outbursts of heated passions.
Love is two distinct persons merge gradually into one in harmony.
Love is forgiving me, and forgiving you and we still lean against each other tightly.
13 de outubro de 2012
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Sharing a verse with you guys(Chinese and English editions)
袖底风· 绿袖Green Sleeves---love in dismay
我思断肠,伊人不臧。Alas my love, you do me wrong
弃我远去,抑郁难当。 To cast me off discourteously
我心相属,日久月长。I have loved you all so long
与卿相依,地老天荒。Delighting in your company
绿袖招兮,我心欢朗。Green sleeves was all my joy
绿袖飘兮,我心痴狂。Green sleeves was my delight
绿袖摇兮,我心流光。Green sleeves was my heart of gold
绿袖永兮,非我新娘。And who but my Lady Greensleeves
我即相偎,柔荑纤香。I have been ready at your hand
我自相许,舍身何妨。To grant whatever you would crave
欲求永年,此生归偿。I have both waged life and land
回首欢爱,四顾茫茫。Your love and good will for to have
伊人隔尘,我亦无望。Thou couldst desire no earthly thing
彼端箜篌,渐疏渐响。But still thou hadst it readily
人既永绝,心自飘霜。Thy music still to play and sing
斥欢斥爱,绿袖无常。And yet thou wouldst not love me
绿袖去矣,付与流觞。Green sleeves now farewell adieu
我燃心香,寄语上苍。God I pray to prosper thee
我心犹炽,不灭不伤。For I am still thy lover true
伫立垅间,待伊归乡。Come once again and love me
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I made it through the day~~
Thanks to my "indefatigable" vigor during last night,I went through the entire Friday in the sleep-walking state pretending I were dynamic, energetic and hard working(hard working as I am) in front of Mr.Kobayashi, daunting, awe-inspiring Asia-Pacific president of ours who took over our esteemed branch manager.
When I found I was just a while away from the peaceful,pleasant weekend, I couldn't even believe I had almost put an end to the overwhelmingly tough day!
The whole office permeated in a suffocating,stressful atmosphere, every member of the business unit couldn't help following Koba's steps in a timidly meticulous way.
Unbearable sleepiness, complicated by the fear that all my moves might be detected and assessed by pairs of penetrating eyes, swelled up monstrously enough to strike away my consciousness drip by drip...I was trying to remain in a relatively graceful sitting posture,whereas I felt like and kept crouching into my seat every 30 seconds.
"To hell with a working Friday~~~"I yelled out primitively a lot many times within my heart while I was still wearing a wandering look on the sluggish face of mine.
Stick to it for another few minutes and freedom is whistling my upcoming success!
Oh Holy ****! I am still tired,though. ><
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Will she be considered frivolous if a woman speaks out her affections for a man?
If it is the girl that first falls in love with a man, he may not take her seriously, which is, if not necessarily the case, probably a widely seen phenomenon.
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I am a bit lost
Once again, I was rebuked severely by Mr. Aoki, my working superior who insisting that I never did as he told and had kept disobeying him by always acting in a recalcitrant, arrogant yet inefficient way.
At first I felt speechless, incomprehensible and angry, because I am trying to work hard to live up to his expectations yet as I had never dealt with sales stuff before I joined this company 4 months ago, it requires some more time for me to get adjusted to this profession and adept at associating with clients.
What drove me mad was that he kept criticizing me for not remembering work details and customer information without telling me how to negotiate with those people and how to keep an acute eye out for the stock cutoff issues or something like that. Whenever delivery issue occurs or redundant MO is issued, I am the one to take the blame. Admittedly I have to blame for those matters, yet I have no idea how to manage the whole situation as brilliantly as the experienced ones do when I have only spent 4 months here in this company. At one time, the memories of my interview flashed by and reminded me of what the manager said for the first time that I need a year to be trained to become a qualified sales representative and three to stand out as an established one. Therefore, I don't understand why Mr. Aoki is criticizing me all the time for not being bright enough to remember all those things and unable to take proper action at proper time.
Frankly, I have been hearing the word "fool" so many times that now I've grown numb enough not to feel any of such emotions as anger and dismay. From the bottom of my heart, I hate being yelled at as if I were some intolerable failure that should be spitted by anyone. If I were younger like at 20 or 23 perhaps I can weep and cry and pick a quarrel with him or even "fire" the company, but I cannot, because I have undergone enough sorrows or moments of disappointment due to my gullibility, straightforwardness and caprice. I need to grow up no matter what I have to suffer or how many times I am treated as an idiot.
I feel upset now but I cannot afford to be caught in depression. One has to become tougher and wiser and of course, better in every way to make a difference. Inward weakness, is thoroughly loathed by myself, though. I hope to be a nice person, an excellent individual and surely, a good woman. I am wondering at the moment that how long a way I still have to tread before I become such a woman and individual.
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How can I learn to be calm when talking to my clients? I'm by no means an eloquent debater.
My business debating skills have yet to be improved, to be sure.
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理想の仕事
私の理想の仕事はどのような仕事ですか。
よく知らないけど、たぶん自分で自由に支配できる時間がいっぱいあるタイプなんです。
しかし、今はもっと一生懸命がんばらないとだめだって上司に指図され続きます。
こういう状態は、本当に理想なのかと、自らも毎日自分に聞きます。
3ヶ月前、営業の仕事を始めたとき、苦労しすぎて耐えられないところもあるけど、知識を身につけることもできます。今は客先の情報や製品型式や単価や月注文量をよく覚えてませんので、しょっちゅうしかられた。馬鹿と言われる時もあるし、フォウキャストうまくいかないとこもある。文句を時々こぼしたいものの、この仕事を選んだことに悔しくもありません。なぜかというと、自分の精神的な成長を促したのかなあ。
今の気持ちは、たれかに何を言われても、たとえ仕事に順調にできなくとも、落ち着いて堂々と勉強しながら生きていくつもりです。
本当の敵は弱気な私だと信じ込んで、今よりもっと優秀な自分を創ろうとしています。
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one of the stupidest things ive ever done
This week has been a long one. Two of colleagues from NMB Germany came to visit our Shanghai office the other day, one Japanse person called Yui, sales engineer and Mr.Koser, the attracitve, humorous German engineering manager. Mr.Koser is an experienced manager expert in everything related to our company's products and possesses charming personalities and mighty charisma that appeal to people a lot, which is why I like him very much. Mr.Yui is also amicable yet a bit reserved in expressing his thoughts which is typical of Aisians.
The story I want to tell is about Wang the Beamer, who embarrassed himself in an introduction meeting the day before yesterday...
He was trying extremely hard to please Mr.Koser during a PPT presentation, but he barely couldn't recognize many of the English words on the pages----i was pretty sure he hired someone to translate a few sentences for him but not all of them,and i can still recall how awkward and weird it looked when the broken sentences and inaccurate words appeared together with complete, well-organized lines on one page at the same time.
Mean as it is to laugh at someone who was just trying to show off his English, I couldn't help giggling when I thought of how hypocratic and cheeky and erotic he was as a deputy manager in our sales office.
I admit that I was a bit stupid giggling out a bit when the beamer was struggling to figure out the correct pronunciation, but as a manager he basically has never displayed such qualities as individual glamor or leadership abilities or working skills or something like that. In order not to laugh, I was in tremendous stress scratching my skin on my hands, biting my lips and tongue, folding up my fist and even pretending to be checking up emails or typing on my laptop, yet I still failed and laughed out a little when one of my Japanese colleagues noticed my flushing face and intense, struggling looks and laughed out too...
At the moment, I don't care how stupid I might appear but I do about whether the beamer(the manager always wears a sly, lecherous smile which he believed was attractive yet otherwise) would start hating me or even creating obstacles for me during my work. I'm not sure, but anyway, what's passed is past. I've decided not to be so sensitive and move on with my life in a cheerful way.
Lalalalalala.
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First notebook entry: Introducing myself
sales representative in a Japanese company in Shanghai, China
would like to perfect my spoken English and speech delivery skills
looking forward to making friends with English and Japanese and even German enthusiasts and native speakers
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