Let's get to know each other!
I want you to fall in love with the Italian language and I will make sure to meet your needs according to your level so as to plan a beautiful language journey together!

Look forward to meeting you!

Enjoy learning Italian with me!
I will help you master your speaking and listening skills!
In any lesson, I will provide you with material that I will customize according to your needs because I want you to feel confident in any situation you might need to use the Italian language.

In my classes, mistakes will be our best friends!
I will guide you through them and help you consolidate the language correctly!

General Course 👩🏽‍💻 (Grammar in Usage, Speaking Practice, Vocabulary and Pronunciation)

Let's chat together!
In this course, you will improve your speaking skills and learn how to sound like a native speaker of Italian!
You will also enhance your pronunciation and vocabulary and to help you do that, I will customize each lesson according to your needs so that we can discuss topics of your interest!

Fluency 💬 (Conversation, Vocabulary and Pronunciation)

Welcome to the Italian Book Club!📚
In this course, we will read and discuss a chapter of a fiction or non-fiction book every week. The book will be chosen by you or by me, according to your interests and preferences, and it will be suitable for your level of Italian.
This course will definitely expose you to different styles and registers of Italian, as well as to idiomatic expressions and cultural references.
Are you ready to take this journey together?

Book Club 📚

Certificazione di competenza nell’insegnamento dell’italiano come lingua straniera o seconda lingua, rilasciata dal Laboratorio Itals dell’Università Ca ‘Foscari di Venezia.

Dissertation title: 'Analisi traduttologica dell’epistola-prologo El avctor a un sv amigo ne La Celestina di Fernando de Rojas: tre traduzioni novecentesche a confronto".
It was a comparison of three different Italian translations of the twentieth-century of the introduction part to the Spanish masterpiece 'La Celestina'.

Some of the courses attended: Introduction to Mediation, English Literature, Spanish Literature, Anglo-American Mediation, Spanish Mediation, Economy of the European Union, So

Two-year master's degree course completely held in English.
Dissertation title: "When the Devil wears Green: a study of the sustainability promoted by the luxury fashion company PRADA and its credibility in the eyes of the consumers".

Some of the courses attended: International Communication, International Economics, European and International Law, Professional Communication, Development Economics, Service Management, Internationalization Strategies, English language mediation and translation,

I worked as check-in and boarding agent at Departures Terminal 1 at Fiumicino airport (FCO - Rome, ITALY).
Customer support and care was also part of my job.
Acquisition of:
∙ IT skills: employment of 'ARCO' (Automatic Reservations and Communications) and 'SABRE' (Semi-Automated Business Research Environment) systems
∙ Excellent customer service skills (course held at Alitalia Excellence Training Academy)
∙ Strong written and spoken communication skills
∙ A polite and professional approach

∙ Customer care and tour guide within the Ferrari's factory in Maranello (MO, Italy), only for clients and sponsors.
The visit tour within the Production Departments and the Racing Department lasts about 2,5/3 hours and it is held in English, Spanish and Italian.

• Language Consulting
• Updating the CRM
• Cold call to ensure a robust pipeline of opportunities
• Follow-up calls
• Building and maintaining relationships with clients
• Ensure to route client and potential customer calls, web leads, e-mails and faxes to suitable member of sales team for action to focus on customer’s needs
• Assist marketing activities inclusive of client events and mailing
• Coordinating the sales team by managing schedules, filing important documents and communicating releva

· Loyalty marketing analysis and KPI analysis
· Keep track of the customer journey, improve and monitoring of customer experience and retention
· Creation of mock-ups and email campaigns
· Preparation of promotional presentations
· CRM analysis
· Sales team activity support

· correspondence and management of relations with customers and suppliers, both domestic and foreign;
· commercial offers;
· sales enquiries management by phone, email or web;
· coordination with the sales team, warehouse staff and logistics staff on a daily basis to ensure that orders are processed correctly;
· orders management (from entering them into the company's system to monitoring and processing them)

Support the second phase of Global Strategy to Improve Agricultural and Rural Statistics (GSARS II) programme, within the Survey Team of the Statistics Division, in the organization of planned missions (TAs and TECs) and NSHR management.
GSARS II aims to strengthen the statistical capacities of 25 African countries by providing training and technical assistance.

reading

environment_and_nature

travel

marketing

sports

• Preparing materials, courses and activities, and delivering lessons to improve students' reading, writing, listening and speaking skills
• Assigning activities to facilitate students' consolidation of learning material
• Assessing online assignments
• Tailoring my teaching style following students' needs and language level
• Tracking and reporting on students' progress