Italki support doesn't really monitor these boards. You're better off submitting a ticket to support (on the bottom of the page, there's a "Help and Support" button or type in "support.italki.com" and describing the issue.
12 Şubat 2017
0
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Hâlâ cevap bulamadın mı?
Sorularını yaz ve ana dil konuşanlar sana yardım etsin!