Effective communication in the workplace In the dictionary, communication is described as ‘The transmission or exchange of information, knowledge, or ideas, by means of speech, writing, mechanical or electronic media’ . Communication includes two main types which are verbal communication and non-verbal communication. Effective communication is essential in the workplace. It enhances job satisfaction and self-estimates for productivity. If communication is poor, reduced job satisfaction and productivity can have a significant impact on the business. Miscommunication is the problem. To avoid this, you need to pay attention to these four rules. Recognise that there is a difference between passive hearing and active listening. Listen with your eyes and ears as well as your gut. Take time to understand the perspective of the person/people you are talking to. Try to be aware of your own perceptual filters. Effective communication includes 7Cs, which is clear, concise, concrete, correct, coherent, complete and courteous. There are different styles of communication. But assertive communication is the preference as it allows the individual to take care of themselves and is fundamental to healthy relationships. Be aware of your own communication style, and trying to be more assertive by clearly stating and valuing your opinions and respecting the rights of others will lead to more effective interactions. You can create a personal development plan to achieve your goals. Including the five main steps in your plan, which are: identifying an area of development planning what to develop taking action recording achievements reviewing what has been learned.

Do you think cooking is a work or a fun? Do you have some particular dishes you are good at it?

Some people think that a high salary is the most important factor in choosing a job Some people think that a high salary is the most important factor in choosing a job. Others, however, believe that job security is more important. Discuss both these views and give your own opinion. ------------------------- Nowadays, when you want to find a job, people argue that which one is more important: a high salary or job security? I try to analyze these two point views. A high salary means a lot. Firstly, people would have enough money to spend and keep higher life standard. Secondly, in general, a good salary equals a good company. It’s obviously that the company is quite successful. Last but not least, individual status is protected and can be better in future. Therefore, more and more people pursue a high salary that’s quite reasonable. However, some people only have low education, which means most of them don’t get into university before. So, they only have few chances to choose their career. It’s possible that it can be some dangerous jobs, like fireman, mining worker or builder. Since that they care about the job security, it’s reasonable as well. Nevertheless, I believe that people should study hard to improve their ability, getting university degree at least. Then they can be more opportunity to choose what they want. In fact I do trust that interest is the most significant thing. Money is important but is not the most important thing in your life. Only if people do some job that truly arouse their passion, they will feel happy and keep longer. Life is precious and happiness is crucial. In conclusion, I believe interest is the most important factor when you choose a job. Safety is a basic request and a high salary is less important thing.

Some people think that museums and art galleries should be enjoyable places to entertain people Some people think that museums and art galleries should be enjoyable places to entertain people. Others, however, believe that the purpose of museums and art galleries is to educate. Discuss both these views and give your own opinion. ---------------------- Some argue that museums and art galleries should entertain or educate people, different people have different opinions. Traditional museums and art galleries provide loads of exhibitions to the audience. For example, natural and history museums generally exhibit wild animals or vegetation fossils, which directly help people to know the wonderful natural world. Flight museums show different kinds of planes and related equipment. Art galleries put lots of drawings and sculptures which attract people to learn how to appreciate the beauty of the arts. Many schools also regularly organize students to visit museums and art galleries. Guiders would introduce the history of the exhibitions, furthermore, printing some quiz to conduct children. I believe that it’s educational things to adolescent. Likewise, many museums and art galleries start to use more special ways to attract people’s attention. Firstly, they add many interesting performances, like penguins show, penguins would be requested to do some posture, and at the same time working staff asks for some simple questions which conduct audiences to answer the questions and learn more things about the animals. Secondly, museums and art galleries often organize some entertaining activities, like drawing pictures or do some models by yourselves, if you do well, they will show them on the shelf. Therefore, many children do like to take part in these kinds of practical activities. Finally, some art galleries even invite some musicians, arts or movie stars attend their exhibition, which influence many audiences to focus their events. In conclusion, I tend to agree with museums and art galleries should entertain people in order to attract more people to visit their exhibition. Dreary exhibition already lack of attraction, which is easy to replace by computer and the Internet.

Governments should spend money on the repairs and maintenance of old buildings Governments should spend money on the repairs and maintenance of old buildings. To what extent do you agree or disagree? -------------------------------------------------- I agree with that governments should spend money to repair and maintain valuable historical buildings. Some argue that we should protect all the old buildings, but I doubt that we need to judge whether or not it value to protect. If some buildings are ordinary and dangerous, even blocking road or some new community, we should insist to move away these kinds of buildings. It needs to develop our cities and expend our road system. We can’t stop cities development. However, if old buildings value to keep it, we should try our best to preserve them. Firstly, some buildings have represented some memorable historical events, like Forbidden City, the Great Wall. Secondly, some renowned people had lived some particular buildings, like Confucius’s home, Chairman Mao’s home. It’s meaningful to our offspring and it’s a good place to educate our young generation. Finally, if some buildings have unique design styles, it represents kinds of special architecture. It’s without saying that it should be protected and maintained, like Summer Palace and many special temples located in some rural area. Since we distinguish valuable buildings, therefore, we should find way to keep them. The Government should spend money to repair significant historical buildings. On the one hand it can get money from admission fee. On the other hand we encourage individual and corporate to join these activities. Some meaningful buildings can be rent to them, so they can develop some services, like opening restaurant or tea house, selling some souvenirs. In conclusion, I believe that valuable historical buildings mean a lot to us and our offspring, so we should find all kinds of measures to repair and maintain them.

More and more people are moving from rural areas to cities in search of a better life More and more people are moving from rural areas to cities in search of a better life, but city life has its own problems. What are these problems? Suggest some solutions. ------------------------------- Nowadays, more and more people move from country to city, which obviously cause lots of problems to the city. So we need to find the solution to resolve these problems. City becomes much bigger than before, which result loads of problem. To one, too much people leave their home to cites, therefore, it forms many huge cites, like Beijing already has over 2000 million population, you can’t image how hug it is and how much pressure it causes. To another, the central land of city is limited, so house prices keep rising consistently. Many young people can’t afford high house prices, so they are forced to rent the apartment far away from the urban area. Furthermore, they spend long time to across the city to work and waste long time on the road. Finally, huge city brings numerous life rubbish, industrial rubbish and waste water, which cause tons of pollution. Nevertheless, I believe that we still have many methods to resolve the problem. Firstly, rural areas should be developed, like building more roads and using more agricultural machinery. If more and more rural areas develop, less and less people would move to cities. Secondly, government should build more low-rented highrise building, helping more people to live better than now. City also can construct more living community beside the urban area. Last but not the least, we should properly design our city, what is meant by this is that different regions have different functions, big factories should move away from the city. Government also should impose the toughest ban to reduce pollution, if factories don’t improve their facilities, they will be fined big money. At the same time, we should encourage people to use public transportation more than driving by themselves. In conclusion, enormous city cause big problem, but I believe if we seriously treat them, we could deal with them better.

Early technological developments helped ordinary people... Early technological developments helped ordinary people and changed their lives more than recent technological developments. Do you agree or disagree? -------------------------------- All kinds of technologies develop rapidly, which changes people’s lives every day, whatever is old technologies or present technologies. So I disagree with that early technological revolutions changed people lives more than recent technological developments, they are equally important. Early technological revolutions were related with industrial revolutions, changed ordinary people’s lives. For example, society was beneficial with inventing train and plane, people could travel to other place using short time, commodity also could transport to the different country that you couldn’t image that before. Moreover, through the print press was invented, books and news could spread promptly. It was obviously that help ordinary people save and learn new knowledge and information. Finally, telephone was a crucial invention, which shortened the distance of people’s lives. Therefore, early technological inventions are very important to us. Likewise, new technological developments are also significant. Firstly, smart phone is not just a telephone, which is including tons of Apps and provides many functions. We have seen and continue to see everyone holding a smart phone, even children and teenagers. You could do everything through smart phone, which is entertainment, education or communication. Secondly, the Internet would be the most wonderful innovation, because different website provide different services, you could buy loads of food, read e-books, do business with foreign company, only need a computer and the Internet. It directly influences every people’s lives. Last but not the least, satellite technology expand people’s eyesight, mankind begins to explore external world, at the same time, it also provide lots of useful functions, like GPS navigation could help people to find the exact place. In conclusion, it’s no doubt that old technological revolutions and current technological developments are both important, which help and change people’s lives every day.

Some people think that newspapers are the best source of news. Some people think that newspapers are the best source of news. Others, however, believe that news is presented better on television or the Internet. Discuss both these views and give your own opinion. ------------------------------- Nowadays, as the high technology is developing rapidly, news could present either on newspaper or on television or the Internet. Some argue that which one is better, I believe different people would have different opinions. Some people already are used to read some newspapers every day. They think that’s a good way to browse domestic and international news. Furthermore, newspaper organized content very professional and clear, they could have enough time to choose what they like and to digest, absorb and think about. They are very loyal readers. Even if they know that daily newspaper couldn’t catch the latest news. They still enjoy that kind of quiet reading experience. However, some people would rather watch TV or browse the Internet. Firstly, news is presented not only words but also audio and video, it provides abundant appearance to demonstrate news which would be easy to accept and remember. Secondly, they could broadcast some sudden events and provide tons of background information at the same time. You would quickly understand the whole events. For example, the Sichuan earthquake, the Tianjing explosion. Finally, when people read one of news, they could share their opinions immediately. They also can see other people’s thoughts. It’s very convenient to exchange the different thinking. Nevertheless, people have been overwhelmed by countless information, which will need individual to distinguish true news or fake news with better time management. In conclusion, newspapers are good traditional media, but I still tend to agree with news is presented better on TV or the Internet.

Mobile phones and the Internet are useful tools. However, not many elderly people use them. Mobile phones and the Internet are useful tools. However, not many elderly people use them. In what ways can mobile phones and the Internet be useful to elderly people? How can elderly people be encouraged to use them? ----------------------- Nowadays, the Internet, mobile phones and all kinds of high technology equipment appear rapidly that influence our lives more and more, but elderly people still seldom use them. I think we could find some ways to improve that. The Internet and phones have been become very useful and advanced tools. It could be useful to elderly people from many ways. Firstly, loads of Apps have been created to help people check and manage our health, like calculating your walking paces and times, regularly reminding you to keep exercise. Elderly people could be beneficial with that kind of Apps. Secondly, many elderly people stay lonely at home, their children leave them to other cities or abroad. They could use mobile phone and the Internet to contact with their children, even include audio and visual, it’s cheap and convenient. Last but not least, many elderly people feel empty to go through every day, but in fact many of them are professionals and know a lot about special knowledge, they could teach or share their knowledge to other young people through the Internet. Therefore, they could feel sense of achievement. I believe if elderly people know that they could do many things through mobile phone and the Internet, they must be happy to gain that kind of knowledge. So children could help them to settle down some fundamental issues and regularly communicate with them online. They must be motivated to learn more. Furthermore, government could organize some courses and free speech to teach how to use the Internet with elderly people. Media also could broadcast some stories, like elderly people help young people to success through teaching online, etc. In conclusion, mobile phones and the Internet change our lives every day. We should help elderly people truly involved into it.