Is this complaining letter writing properly? Thanks in advance for helping me Dear Sir or Madam, I am writing to complain about the low quality of the internet sign on my mobile phone, and also about a huge mistake in the latest bill in which the cost of my new device has been charged twice. I have recently bought a Samsung phone in one of your central stores located in Gasteiz street. Although at the beginning everything looked right, just two days after buying the phone it became to run extremely slow; the internet connection constantly fails, and it makes impossible to do a phone call using the Whatsapp application as I am used to doing it. Besides, because of this bad connection, I can not review my social networks as frequent as I would like and this is extremely important to me as much as my job consists of being an influencer. As a dedicated customer, I hope you will work to resolve my problem and find a resolution. Otherwise, it would be my choice to change my current mobile phone account to another company. In addition, as I have mentioned before, there has been a big mistake in the last bill and I hope you to fix this issue and give me a refund as soon as possible (I am sending you a copy of such bill as an attached file). I hope to hear back from you about those issues. I can be reached by email at [email protected]. Yours sincerely, MR

How schools can best prepare young people for their future work in lives. (essay) Currently, we are living in a fiercely competitive world. Therefore, the way that schools prepare the youngest to participate in the job market is essential. There have been described different alternatives oriented to achieve a full integration of students in their future workplaces. For instance, increasing the time invested in practical activities during students’ formation and creating connections with the local community. It is well known that practice is the key to master something. Theorical basis is always required, however, it is not enough to reach a high level at whatever you are learning. For this reason, schools should include the development of practical skills as one of the main objectives of school programmes. Probably, this involves important investments in adequate classrooms and more materials; but it worth it every penny. Furthermore, it is important to establish a fluid communication with the local community. Having strong links with local enterprises, it is possible to organize guided visits and, in some cases, internships for students. Through this measures, employers will have the chance of meeting future potential workers and at the same time, young people can experience how work environments are in the real world. In conclusion, the most effective action that schools can apply to prepare their students to succeed in future jobs is teaching them practical abilities. Then, these future junior workers will be most likely to be hired.

ESSAY: Areas where young people could learn from older generations Task: Write an essay discussing two areas. You should explain in which area young people could gain most from older generations, giving reasons in support of your answer. • work • relationships • money --------------------------------- According to recently published studies, in the last decade life expectancy has reached one of the highest values in Europe. This means that we have more old population now than before, and it represents a unique opportunity for young people to approach to elderly generations. Listening to the elderly, the youngest can learn invaluable lessons about human relationships. However, senior citizens do not seem the best option to help to solve economic problems. Old people have lived many different experiences in life. Those experiences, have made of them true experts in love and friendship, and they can give you wise advice on these fields. It is known that human behaviour has barely changed through the history of humanity because it is in our nature try to find the love and happiness. In consequence, everyone can learn something from old people because, basically, we will make the same mistakes at some point of our lives. On the other hand, the current status of the economy looks dramatically different in comparison with the times when the oldest were young. Nowadays, there are infinity terms related to the monetary world, such as Bitcoin, virtual money, etc. and to be updated can be a real challenge for the elderly. Asking them for advice about investment is not the most profitable idea. In conclusion, it is fair to say that younger generations have so much to learn from ancient on subjects of interpersonal relationships. Even though, money issues are still hard to manage for them, and it is probably better to consult these themes with a businessman.

ESSAY: Advantages and disadvantages of reciving differents types of presents. (Task: Explain which of these types of presents is best to receive: luxuries or handmade items) Every year when my friends’ birthdays are coming, I start to think about which would be the perfect present for them. It might be an expensive luxurious item or maybe a charming handmade article; both alternatives seem to be feasible. However, in my opinion, to receive a handmade present is the best option by far. Being unaffordable for the most, people feel happiness and gratitude when they receive a deluxe product as a gift. Although, some people feel uncomfortable and overwhelmed because they have the sense of they do not deserve such as expensive gifts. Others, even feel afraid of exhibiting or using this type of articles due to the high risk to be stolen. In contrast, there are many advantages in receiving a gift made by another person. Firstly, to be in possession of a unique and original piece, which was created especially for you, will make you feel appreciated by the person who gives it to you. Secondly, handmade items allow saving money because it is an opportunity to use old stuff and recycle it. Probably, the main disadvantages of crafting are that this activity consumes time and requires a minimum of abilities to fabricate an object that does not look like a disaster. In conclusion, the best present to receive is a handmade item thoroughly created for you because behind it there are truly dedication and care for you person.

Benefits of helping immigrants to integrate into their local communities. ESSAY Immigration is a worldwide phenomenon which affects to local population who are barely prepared for receiving foreigners most of the times. In many cities immigrants are still seen as a non profitable human source, and even worst, as a threat. However, immigrants can provide to locals with many benefits related with language and cultural areas.

Language is the first and the main barrier that immigrants should break down when they land on a new country. The possibilities of finding a new job dramatically decrease if they do not dominate the local language. Citizens can help immigrants to overcome this problem participating in language exchanges, which will benefit not only foreigners but also to local community.

Regarding cultural aspects, it is important to stress that people who has been involved in intercultural environments say it has been one of the most rewarding experiences in life. According to this, there is no doubt about the personal benefits of integration of a different culture. Although, immigration can provide with a wide range of opportunities in the business field. The arrival of immigrants means an noticeable increasing in the number of potential clients willing to spend their money, especially on imported products. Consequently, local shops can obtain important profits if they are able to adapt their offer to this new clients’ requirements.

In conclusion, to help immigrants with their integration process might bring good benefits to the local community and the immigrants themselves at the same time. Collaboration between both sides is essential to achieve a total insertion.

Hi everyone! Could somebody help me with this review? I'm practising for the CAE. Thanks in advance! Review Shopping in Vitoria Vitoria is a medium-size capital city and its shopping market is according to that. Located in the centre of the city, you can find quite a wide variety of clothes shops. The two mains and bigger shops are Zara and El Corte Inglés. If you are planning to visit our city, you can not miss the opportunity to take a glance at these splendid stores. Zara Specialized in low-cost clothes, Zara is a well known multinational fashion shop. I would say that this shop designs mostly for women, however, the store also offers to their clients a smaller stock of clothes for children and men. As many low-cost shops, the quality of customers service could be improved. In case you need a refund they will make well enough. Nevertheless, they fail in the number of employees working in the showroom, which is insufficient. Regarding the value for money, you must be aware of those clothing are designed to wear it for only one season. According to this, the quality of one piece of clothes is barely enough. Although, if you are a fashionable person Zara is perfect for you: it designs within easy reach to everyone and is always updated according to the last tendency. El Corte Inglés If you are looking for high-quality and comfortable clothing, this will be your shop. El Corte Inglés is known by their classic and well-designed garments, which will never be old fashion enough to not wear. I give a real value for money to their wonderful leather clothes collection. In general, the prices are relatively higher than other local shops. El Corte Inglés also sells a variety of famous brands, such as Clavin Klein, Carolina Herrera, etc. Fashion is present in each department, but I would say is not the most important thing for the shop. They claim that fashion changes quickly, and they prefer selling high-quality clothes, which will last for a long time instead of low-cost clothes made just for one season. On the other hand, the service is excellent. The employees are friendly, and they are willing to help you every time you need. My Recommendation I strongly recommend visiting El Corte Inglés every time you go to Vitoria. You will never regret buying clothes there because they guarantee you high-quality garments and they have a great customer service in case of refund. In contrast, if you are a very fashionable person and love wear the last released collections, Zara is made for you.

Hi everyone! Is this sentence grammatically correct? please help me! Having studied English for some years now, I had to certificate my level of it despite I dominated the language.

Please, help me with corrections of this essay! Writing task: How can schools and universities help to ensure that students do not suffer from stress during the exam period? - Support from tutors - A structured revision timetable prior to exams - Time for relaxation and leisure activities Discussing two methods and EXPLAIN WHICH METHOD YOU THINK IS MORE IMPORTANT FOR SCHOOLS AND UNIVERSITIES TO ADOPT, PROVIDING REASONS TO SUPPORT YOU ANSWER. --------------------------------------------------- Nowadays, to be admitted to a recognized school or university represents a big step in life, and it is a reason to be proud of. Although, going to university implies to study intensively and to live constantly under pressure; those things can provocate stress in a short time. In some cases, stress is caused by students themselves; competitiveness and the desire of being on top are very common in high-level students. In other cases, students’ families stress to their sons to reach a degree. To prevent students suffer from stress, overall during exams periods, schools and universities should have methods to help them. For example, allow students to have time for relaxing as part of the regular schedule. This means to include compulsory activities, at least twice a week, as yoga classes, guided meditation, etc. The wrong idea that you will be more efficient as much as you feel under pressure or stressed has been very popular among students however, it is time to end with that concept. Currently, it is known that you do your best at relaxing and comfortable environments. In some universities, to help students through high articulate tutors has been a successful method to prevent stress. Students working as tutors is a cheaper alternative in terms of costs, and also improve the relationships between youngest and oldest students. Pupils who have participated in these programmes say that the experience has been extremely helpful to them because they receive orientation and useful advice from tutors before the exams. To conclude, we can say that prevent students from suffering stress is a shared responsibility, which involves students and universities or schools. The more important method to ensure that the student community is free from stress is to have a well-organized net of tutoring, which supports and answers the questions of students accurately.

REPORT: Influence of English-language in TV programmes in my country Writing task: An international media company is investigating the influence that television programmes imported from English-speaking countries have on different countries around the world. You have been asked to write a report on English-language TV programmes in your country. In your report you should address the following: - how popular theses programmes are and why - the effect they are having on local culture - any changes you would recommend Introduction The aim of this report is to analyse the influence of English-language TV shows in my country. Basically, how English-speaking TV programmes can affect the local culture and whether these TV shows are popular among people. Finally, I will comment some suggestions about changes which could be applied in order to improve the acceptance of imported programmes on the local audience. Popularity of foreign TV programmes Spain is a country with strongly rooted traditions, which means that is difficult to successfully introduce imported products in this lands. This could explain why English-speaking TV programmes do not reach popularity enough, despite that the subtitles options are currently available in most smart televisions. The English language is not widely abroad in the Spanish population, and we do not get used to watching original versions of foreign TV shows. Therefore, films, series and TV programmes must have voice translation before its broadcasting. The popularity of imported TV programmes is low, at least they have been previously modified according to Spanish culture. Effects on local culture The English-language programmes have a moderate to low effect on local culture. As I said above, imported programmes need to be arranged before its emission. Language seems to be the main factor for this lack of involvement, however, a mismatch related to costumes, food and daily habits between English and Spanish culture may have a key role as well. Recommended changes I would recommend that English TV programmes should include local assistance regarding Spanish culture and traditions as part of their team production. A person or a team in charge of supervising what type of foods, collocations and family behaviours are the more suitable for being included in scripts and layouts of imported TV programmes.