That it does... question Example: the word influence, it has a little feeling THAT IT changes what you do. My question is that can I don't write IT after word THAT？I know THAT is the conjuction and IT is the subject in the example, but can I just use THAT as a pronoun and make it as the subject in the subclause. Thanks in advance, this has been confusing me for a long time, I am clear about the meaning of the sentence, but I always don't understand how to use THAT and IT who should be the subject correctly, please help.

The meaning of "with" "Use less common lexical items with some awareness of style and collocation", how can I understand the word "with", is it equal to "and"? And how should I use this preposition noun in a complicated sentence with a correct expression?

Grammar correction "Please make sure your code(of the softphone used for a service desk agent in a callcenter) input is genuine so I’ll have true data for your status, key to guarantee a corresponding accurate availability assessment. " First, is 'a corresponding accurate availability assessment' over-used? then please help me correct the sentences, make it official and serious.

Outlet and socket Which one is on the wall, mounted in the desk in a office and which one is a mobile one with a cable?

Make it more accurate and shorter for daily handover please Background: 24/7 customer support has been divided into 3 shifts, so we have to handover the events, incidents and complains to the next shift agent. the handover includes many items, but each one is independent, I think it should express the current situation and the next action accurately, and shortly for easily reading. please help me on below examples, make it better, here may need some commonly used abbreviations, please also show me more correct abbreviations. Thanks. 1. Next action: we need to follow up (if the 'with' should be added?) the local supplier on(the preposition noun is used correctly?) check for the link disconnection(can I use 'down' to describe a link down issue?) issue(or incident? why?) and confirm if(or 'that'?) the problem has been permanently fixed, as this is a recurring problem 2. N: f/u the local supplier and cust(short for customer, is it accurate?) for the cable change on 21/06 FE(short for Field Engineer, accurate?): Hernandez Martinez Artemio /(this is a conjunction noun, in the place of 'and' for short, is it accurate?) Felipe Salazar Rodriguez, on site time: Jun 3, 9AM (local time, GMT-7). 3. N: 2nd line team engaged with Security team to check the connectivity from their end if anything is blocking the traffic or they have made some changes recently (I can understand the meaning, but many nouns, verb, copula are missing in the sentence, please make it accurate and shorter.) 4. N(Next action): Follow customer and Operation manager for next action. N: Book level 2 standby engineer(this means we need to book an engineer of the 2nd level technician team to conduct some repair) 1 day before TW(the scheduled time window), then send calendar with conference invitation link(to customer and internal team in the Outlook). C(Comments): Issue now with the cost of removing the damaged tower. C: Supplier TEL: 607726317 C: P1(Priority 1 incident) notification Update 13(the 13th update email notification) sent p.s. can these sentences be made such short ones? Regards

Assist on email proofreading please Background: I am composing an email to customer, provide our investigation result on a voice issue(people called customer's tollfree number but failed which service is provided by us), we need customer's feedback, otherwise we will close our ticket (track events in the case system, the reference number of the ticket should be provided to customer, he can ask for case update by providing the ticket number to us), and if the issue reoccurs, we'd like to raise a new ticket. please help make the email more professional. (P.S. this matter is quite related to service process in our company, but I thing It's not difficultly to understand. 1. Dear customer, We have completed the diagnostic with our resolver team and the local supplier in India. We have verified the logs for the reported number and found no hits at our end. We had a word with end user as per her number belongs to Vodafone Mumbai and at present calls to TFN is connecting fine, however we have not received any call hits at our end. So there is no fault found with our Voice network, please let us know any further support required from our end. Thanks & Regards, 2. Dear customer, May we hear your comments on below explanations from our resolver team? Could you please provide more information for our further investigation, like how was the call failed and is there other calls belongs to Vodafone Mumbai failed recently? If yes, please provide the call samples to us. Please understand that usually the voice issue survey is time-sensitive, the incident ticket can be held 48 hours, otherwise the ticket may be closed if we receive no update from customer end. But no worries, we’d like to proceed on a new ticket if the issue reoccurs. Any concern please feel free to contact us. Thanks & Regards,

Assist on email proofreading please Background: I am composing the RCA(root cause analysis) and KCI(keep customer informed) Dear customer, Please be informed of RCA as below. RFO: link was impacted by fibre cut. The massive Fibres were cut off due to digging machine (City hall performed public works) RES: fibre splicing and fusion/replacement- location: County: Pres. Figueredo - State Amazonas (150 km from CM site) The repair activity started at 23:00 and finalized 100% at 06:00 local time(GMT-4) The link is being monitored and remains up and stable. We apologize for the inconvenience and thank you for your understanding. The ticket will be closed automatically, if you have any concern about our services or need more support from BT side please do not hesitate to contact us, we’d like to help you further. Thanks&Regards,

Help correct errors in emails, make it more official 1. Dear customer, We have completed the investigation on both of the SVR-02 and TCR-02 routers, but there is no fault found with the routers, the ports and the MPLS links, our local supplier confirmed the link remains up for weeks as well. But we found that there are error log related to the LAN port from 21st to 24th May, indicating the LAN ports were flapping in the past few days. We suspect that the LAN switch is faulty or there’s a single point failure on the Ethernet link within LAN connection, which are not managed by BT and our supplier. We noticed that since 24th May, there has been clear on the system log of CE router, so have you changed anything at your site? Are the sw1 and sw2 are stacked together? Is the port g1/1/35 on sw2 checked?(Because I noted the OPFS was impacted by this port flapping.) 2. Dear customer, Please refer to below email first. Additionally although BT don’t manage your LAN, but we still want to cooperate with you to figure out the line flapping reason, due to invisible to your LAN set up, we suggest you to check the SPT and OPSF type if they are implemented in your LAN network, because even one link is faulty can cause the dual links flapping. We also noticed the G1/1/35 on sw2 was down, has this port been checked? If it’s possible please share your network topology for further diagnostic. Thanks & Regards,

'I left my cellphone at home when I went out in the morning... 'I left my cellphone at home when I went out in the morning, and then I walked halfway back home to get it, which delayed my time, so I was late, sorry.' I tried to explain why I was late this morning, because I have been on the halfway and had to go back to get my cellphone, please correct me where I write wrong.