Why is it important to be able to write well in English? Many times I meet new people where English is their second language and they really want to improve their English speaking skills. However, while it is important to know how to speak it is equally (if not more) important to know how to write as well in English. Most of the professional communication these days is done in writing, such as email, text, various app messaging etc.. Unlike many other languages, English doesn’t have an informal or formal way to address people, therefore you should choose your words carefully when you are speaking with someone at work or someone you do not know otherwise the meaning can be misunderstood. Whether you are emailing or messaging someone at work, you need to use proper writing etiquette. Moreover, what are some quick ways you can improve your business English? #1) When you are addressing someone, start with “Hello [insert name]”. It is important to indicate the person’s name as this makes the communication more personable and gets the receiving person’s attention (because they know this communication is for them) #2) Try to use modal verbs when structuring your response: Would, Should, Could, Might. For example: It’s more polite to say “Would you be able to look at this report by the end of day?” vs “Can you look at this report by the end of the day”? The first sentence is asking for permission, whereas the second is giving more of a command. Depending on who you are speaking to, it is important to convey the right message. #3) The last point is more related to email communication. Try to end your messages in a professional way such as “Thank you in advance, Regards, Kind regards, Your truly”. You will sound more native and more professional and more likely to get a response back. I hope these tips help you out. Please reach out and book a trial lesson if you need more support.